Shipping policy
Where does Bokksu Market Ship?
Bokksu Market orders ship nationwide within the United States, including Alaska, Hawaii, and Puerto Rico.
Please note: Shipping to APO, FPO, and DPO addresses is temporarily paused due to ongoing shipping difficulties. We appreciate your understanding and will share any updates as soon as service becomes available again.
Bokksu Market Website Orders:
Market orders placed Monday-Friday will be shipped out within 2 business days.
Please note that our warehouse is closed on major holidays, and orders placed during those times may not ship out until the next business day.
How are my items packed?
We do our best to pack your boxes with love, making sure that your items arrive unharmed and in excellent condition. Your order will be packed and shipped in a corrugated cardboard box, sealed with industrial shipping tape with the Bokksu Market logo.
Heavy items, like rice and beverages, will be packed at the bottom of the box and wrapped in bubble-wrap. The size of the box itself will depend on the size of your order. We currently use 15 different box sizes to make sure your order is packed just right!
If you run into any issues with the condition of your shipment, we ask that you please follow the link below to submit a photo of the damages. From there, our team will confirm the damages, and help with a free replacement order or store credit if eligible.
Damaged Order Form